How to get help?

There are three ways to get help:

Helpdesk (Programmeerbalie) (online/on campus): You can book a slot to get to talk directly to an assistant. Helpdesk info

Lab sessions (on campus): You’ll work on campus (together with other students) in a classroom. You can ask us questions while you’re working on your assignments. Lab info

Forum (online): We use Ed as an online discussion platform. Here you can discuss the assignments with other students and also the staff. Ed info

Schedule helpdesk and lab sessions

  Mon Tue Wed Thu Fri
9-11 Helpdesk
(online only)
      Helpdesk
(online only)
           
15-17 Lab
(see Datanose)
Helpdesk
(A1.22)
  Helpdesk
(A1.22)
 
17-19     Lab
(see Datanose)
   

Helpdesk

  • Help is both available on campus (at Science Park) and online.
  • Help is available on many moments throughout the week.
  • Whether you join online or join on campus, in both cases you have to make an appointment. You can make an appointment up to one day ahead, using this link: book a slot
  • When you book a slot, clearly indicate if you plan to join “on campus” or “online”.

Lab sessions

The lab sessions are the most classic way of getting help with your programming. You’ll work on campus (together with other students) in a classroom. You can ask us questions while you’re working on your assignments.

  • There are lab sessions on campus (Monday afternoon and Wednesday evening).
  • All these sessions take place on Science Park. Check Datanose for precise locations.
  • Booking is not needed anymore. You can join these sessions whenever you want.
  • This is a good place to work on your assignments and get immediate help.
  • This is the main place where you can meet other students.
  • There is no online version of this. If you want to work online, you can always use the helpdesk to talk to an assistant.

Ed

We use Ed as an online discussion platform. Here you can discuss the assignments with other students and also the staff.

  • Sign-up here. You need an UvA-mail address for this. If this doesn’t work send, an email to scientific@mprog.nl.
  • Use the forum: Ed.
  • Please keep the language in English on the forum, as not all students following this course speak Dutch.
  • When you use Ed, try to formulate your question clearly. Use code fragments to illustrate the problem. But, never copy your entire code here (this would make it too tempting for your fellow students to copy your code).